Meeting - Mar. 23
Friday, March 20, 2020
3:40 PM
Attendance
Scott Streiner
Liz Barker
Mireille Drouin
Doug Smith
Marcia Jones
Tom Oommen
Sébastien Bergeron
Alysia Lau
Members Committee Agenda
Statement refunds and vouchers
Possible projects for staff
SS prepared table comparing AC and AT asks.
Messaging on CTA services
DS: Annual report. Directors still working on it but delayed. MJ: Intention is to keep regular sections of AR with additional section on response to COVID-19. Team is on track, looking to move draft along, but checking with TC to discuss delaying of timelines. SS: Should keep AR moving. 
Haiku Contest
SS to reflect on item 4. Leave on agenda.
Tim Hillier
TO: DCB staff will focus on catching up on tasks.
SS: How to proceed? *Should solicit, put it in staff update, Chair's Office to coordinate with Cynthia's team.
Year-end contracts: Current situation should not have impact on year-end. Should be normal year-end. Will issue communique to Branch Heads.
DS: VPN seemed spotty today. We have discussed rotating access to VPN. *SB to reach out to MD to discuss VPN options.
*Chair's Office to develop list of projects. Tomorrow: start develop list of staff that would be suitable for each project. Branch Heads should inform managers this is coming.
MD: Training opportunities
Official Language Commissioner wrote to all departments/agencies noting some information coming from departments only in one language. Reminder for Agency to be aware.
Air carrier requests for additional measures
LB: Maintaining Agency services "to the extent possible" too vague and signaling slowdown of services when not true. Need to be more specific.
Members Committee
Additional projects for staff
*TH to revise messaging - continuing normal activity, with exception of… passengers can file complaints, but response times may be different. Do not want to solicit air travel complaints.
Low impact amendments package - MJ: Yes, prepared to make presentation.
LB: Annotations of other pieces of legislation or regulations. SS: Challenge is having Legal participate/supervise.
LB: *Should not address this until AC request on all APPR/ATPDR is resolved.
SS: Where message says CTA pausing air disputes, should specify that Agency still receiving complaints.
*Statement that all situations in COVID context = Category 3 should be discussed at Members meeting.
Construction sites will be closed for 3 weeks.
ATPDR Guidance Consultations
MJ: Signal check on continuing consultations on ATPDR guidance.
TO: We received two requests for tariffs information. SS: Summary of what tariffs say about refunds/vouchers. MJ: Asked that tariffs team prioritize WJ, AC and AT tariffs.
APPR supplementary guidance - MJ: yes, proposed approach to reflect comments SS and LB.
SS: TC indicated Agency moved faster than they expected. Other travel restrictions expected. Agreement between SS and MK that agencies/departments should not issue piecemeal decisions. Call this evening between TC and Agency officials.
Guests
MD: School closures in Quebec until May 1. Should include this in daily staff update.
SS: May not need a lot of in camera time - 15 min. + MJ's two items.
Debriefs
Other internal matters
LB would like to postpone item 5. Would like more time to re-examine legal opinion.
DS: Gathering information from staff nearing retirement or other long-time Agency employees.
Stylist options - SPL asking to postpone this item
Official languages considerations
Varia
15 Eddy - will perform preventative bed bug inspections tomorrow.
DS: Suggest managers should share haiku contest, not Chair's Office. SS: Or Social Committee involvement? *DS to ask Tammy Chrusch if she would like to partner with AL and Comms to develop this.
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