Meeting - Mar. 20
Thursday, March 19, 2020
4:19 PM
Attendance
Scott Streiner
Liz Barker
Mireille Drouin
Doug Smith
Marcia Jones
Tom Oommen
Sébastien Bergeron
Alysia Lau
Guests
Tim Hillier to call in
Cynthia Jolly
Karen Jacob
VL: BCP can be triggered when we work until we can't. VL and MJ: We need to be ready to trigger BCP.
External Approach
Refunds and vouchers: MJ - can "encourage" airlines to refund/voucher as best practice. 
SS: Haiku competition *Chair's Office - Share your haiku from working from home next week. MD to look at technology.
SS: Need to develop inventory of projects  and assign accordingly to staff who are: available, capable (skills), and would assist in developing relevant expertise.
SS: There will be call between deputy heads and TBS on Wednesday.
Deputy heads call with TBS Wednesday. 
Varia
*Chair's Office to make list of annual deliverables/products that Agency should continue to work on. --> Should develop list at EC meeting next week.
SS: Giving staff work during this time. 
LB: Projects such as annotation of Part V of the CTA.
MD: BCP - external communications? *Passengers who should wish to file complaint are still able to do so.
*Regular Members Committee meetings to proceed. SS will still ask EC members to call in. LR will recirculate draft agenda and EC members to signal to Lesley whether comfortable proceedings.
SS: *Will continue to deliver as many Agency services as possible at this time. Not invoking BCP at this time, but Agency should be prepared (clearly communicate this to staff). BCP could be triggered by: 1) central direction, or 2) unavailability of staff having impact on service delivery.
CJ: Developing accessible materials in Word.
Internal Approach
MD: Main concern is putting pressure on government services which should be reserved for critical services. 
SS: Board of Directors meeting on Monday - likely to cancel CCAT conference. To be held in Gatineau in 2021.
SS: No need for regular weekly EC meetings. Members meeting items should proceed.
Section 64 draft decision: SS and LB leaning towards using s. 64 instead of s. 80 to either grant request or shorten notification period, unless s. 64 means discontinuance of service could be permanent. *VL to examine whether Agency could make s. 64 order temporary.
SB: Annual Report? MJ: *Will look into deadline for Annual Report.
MJ: Contracts for services ending March 31. *MD to share information with Committee next week.
DS: Headnotes for decisions, will assign someone to assist VL with ATIP files, accelerate web modernization, updating Hub.
BCP: MD - we have not yet invoked BCP. INAC has, PCH is operating critical services only.
LB: Should consider posting message on website that Agency services continue. SS: Yes, but may take longer. 
MD: Also monitoring potential shutdown of construction sites. SS: If there is, staff should be made aware in one of the staff updates. TO: Don't forget consultation with disability network.
*Comms to work with ATC to post message on website ASAP: "CTA services during COVID-19 pandemic": CTA continues to maintain operations to the extent possible. Complaints can continue to be filed, make take longer for Agency to get back to you. Dispute proceedings involving air carriers temporarily paused. Agency helplines to be updated as well.
VL: Potential concern with VRCPI. *VL and Steve Aubut to develop options to prepare for VRCPI for EC discussion.
DS: 20 people came into office to take equipment. Update on closure of building? MD: Building not closed. DS: Would like advanced notice.
*Monday or Tuesday: have inventory of possible projects and discuss allocating projects to staff.
SS: *SS to develop draft statement related to refunds and vouchers.
MD: Have not received new floor plans yet, expect next Friday. Looking at other options to consult with staff. SS: Should maintain momentum on preparations for the move.
SS: Emails sent during this period subject to ATIP.
SS: Non-critical services --> manage on day-to-day basis, not 100% but the Agency will do its best. 
*Decision: MD to include acknowledgment of staff facing challenges (with kids etc.) while teleworking in daily staff update.